|
|
|
A Benefit officer has a wide variety of responsibilities. Some of these include the accurate assessment of income and needs of clients to calculate their entitlement to the housing and council tax benefits. Others include the payments of the benefits and the adjustments of the same if and when a circumstantial change/s occur. The person will have to maintain a fitting liaison with the other divisions, their personnel, social services institutions, other agencies monitor the performance and maintain records in the most accurate manner according to the established norms of the organisation.
In addition to these, the Benefit officer may have to pay a visit to the clients at their residences though this would be applicable within the local authority area.
An ideal candidate must have good written and verbal communication skills and should be sensitive to the various issues of the clients. The person must possess good analytic and problem solving skills, have an eye for detail and must have good numeracy and computer literacy skills especially in specific benefits systems software packages.
This industry normally welcomes mature individuals because of their sensitive nature towards work. Individuals must hold the requisite qualifying grades especially in Maths and English. Persons with qualifications in Business, Accountancy and Finance do have a competitive edge over others. Training is always provided in specific benefits systems software packages. A qualifying candidate for a middle-management position is one who has successfully completed his/her Institute of Revenues, Rating and Valuation IRRV examination.
Individuals with the necessary experience and determination to achieve can avail of good promotions along their career chart. Those without the IRRV qualification can upgrade their skills with part time studies to qualify for the full Professional status in this work area. Compensation packages are the most competitive in the industry. |
|
|
A Housing Officer is responsible for providing advice, guidance and support to tenants on the various issues of tenancy. The person has to manage and monitor various matters e.g. nuisance on the residential premises, domestic violence and harassment.
The person will also have to issues/people involved in a breach of tenancy, inappropriate social behaviour. This will be handled by the person in the most fitting in the interests of the organisation which has employed him/her. Besides tenancy management and resolving the issue of rent arrears, a housing officer will also have to resolve all other conflicts which may arise, encourage the tenants to be a part of every programme, community development, manage the estate and its various issues, daily visits to understand the grievances, problems and other matters and solve the same in the most amicable manner.
Individuals must have knowledge about handling anti-social behaviour patterns, the relationship between landlords and tenants and how the various rules have to be adhered to on both the sides. The ideal candidate should possess relevant qualifications for this position and hold a recognised certification for the same. This should be combined with a minimum of 2 years experience in the same work area. The person must possess very good communication and time-management skills as well as decision making skills to be able to make the right decisions in the most suitable manner.
Compensation packages are very competitive and depend entirely on individual efforts. Growth prospects are in tandem with a successful work record. |
|
|
|
A housing support worker will have to work in total harmony and support the Housing Officer in all the relevant matters related to the work area. The person will have to endeavour to understand the various issues and assist the housing office in resolving the same.
Some of the important duties will be to provide high quality support to the concerned people based on their demands and requests. The individual will serve as the first point of contact for both, tenants and external customers. Persons in this work area have to offer complete support to the housing officers, assist in arrears recovery as well as other allocations and rentals.
Individuals working in this job function must possess good computer knowledge and have should have very cordial manners in dealing with people. They should have the requisite ability to deal with people of varying natures and behaviour patterns and handle them in the most efficient manner.
A basic education qualification is a must and this has to be certified from a recognised institute. Salaries differ according to the experience one brings into the work area and a lot depends on the person’s abilities and efforts.
|
|
|
|
A Manager in the social care industry plays a highly important role in the management of a social care or services centre. Some of the important duties range from staff supervision and team support to the Team Manager to development and liaising with other agencies and professionals.
The person has to be highly responsible for maintaining discipline and order throughout the premises and create an ambience of caring and understanding amongst the residents/tenants. The person will have to deliver total support to adults, youth and their carers to maintain the young with their families, to assist those in local accommodation and help them to successfully move back with their families.
The person should be able to manage adults, children as well as those with disabilities, be sensitive to their issues and handle them most efficiently in their interests. Good communication and organisation skills with computer literacy are a must
An ideal candidate will be one with prior experience of having worked or liaised with other social care teams/agencies, residential care and has experience in therapeutic crises and intervention methods. The pre-essential qualifications are an education in Social Work or a certified course of a NQV Level 3 certification in Social Care. Compensation and growth prospects are competitive and in tandem with one’s proven work record and success. |
|
|
|
A Project Worker holds total responsibility in the offering of support to adults and the youth occupying the premises of the concerned premises (hostel etc). The person will have to successfully liaise with third party agencies, participate in conferences, meetings, maintain appropriate records in accordance with those of the NHC procedures and standards.
Some of the other duties include supporting issues of resettlement, understanding and being sensitive to the issues of homeless individuals, advise on benefits and offer emotional and practical support to the concerned persons.
The person is responsible for development and delivery as also the maintenance of a range of services. Providing life skills and training are also a part of this work area. An amicable personality and the skills to get along in the most understanding way with both adults and the youth essential features of this job description.
The ideal candidate must possess the requisite qualifications of CRB. An ideal candidate must have prior experience of having worked with people having disabilities, experience of resettlement, risk assessment, domestic abuse setting and supporting people. The job entails sober responsibilities which have to be fulfilled to highest levels of satisfaction. Salaries and growth go hand-in-hand and are dependent on the past success of work and one’s efforts and determination to achieve the best results in the interests of the people and the organisation.
|
Social Care Services Job Titles |
|
|
|
| |
|
| |
 |
| |
|
|
|
| |
24/7 Live Free CV Help
Professional operators help you solve your cv related problems |
|
|
|
|
