Career > Information Technology |
|
|
|
|
A Helpdesk individual has to be a great communicator and team player as the profile of this job involves a lot of interaction and communication with various personnel from divisions across the organisation.
A Helpdesk person is chiefly responsible for assisting all customers with the innumerable queries which may be put forth to them. These could be pertaining to either supported software and computing platforms and the Helpdesk person has to resolve these queries to the best of their specialised skills in a professional and courteous manner.
The Helpdesk person should be thorough with his/her area of specialisation to be able to answer different questions, work in coordination with other Consultants, staff and affiliated organisations.
A qualifying person should be willing to enhance their skills and keep themselves well informed about the latest developments in systems information, problems, changes and updates pertaining to this industry.
The ideal candidate must be extremely familiar with operating systems, PC knowledge, familiarity with various software packages and LAN is a must. The person should also have a minimum of 2-3 years of work experience in a similar area. Knowledge of Microsoft Office and Windows operating systems is a pre-requisite and an advantage.
The candidate has to have a very friendly persona to be able to understand the needs of all the complainants and resolve their problems in the most efficient and effective possible manner. Compensation packets are commensurate with performances. A basic degree coupled with specialised courses helps the individual to perform his duties in the most result-oriented manner and progress quickly. |
|
|
|
An IT Systems Manager has to possess immense working knowledge of operating systems, programming languages, and wired/wireless communications technologies/protocols.
The person is responsible for the daily systems administration and for modal system
integration. He/She has to offer ongoing technical training and project management for software development, documentation and/or integration efforts. The chief duties encompass server management, network management, installation and configuration; back-up and disaster recovery. Active Directory, Exchange, TCP/IP MS Office and would be a distinct advantage if your skills stretch on to Citrix, SharePoint, Intranet and SQL Server.
The ideal candidate has to have at least 3-4 years of work experience in Network design and management (preferably Cisco certified), Operating System/Server and Application management on Unix and Microsoft platforms, Application development for Unix and Microsoft platforms using a XML, Java and other languages and Database design and management for Oracle and MS SQL Server..
Bachelor’s degree in Computer Science is highly essential for anyone desirous of wanting to qualify for this position. An analytic and logical mind with requisite IT skills and the ambition to achieve the best are the necessary traits of a successful IT Systems Manager. Growth prospects are attractive and are coupled with interesting remuneration packages
|
|
|
|
A marketing personnel in the IT industry has to possess the desired abilities to understand and structure innovative and integrated solutions that provide IT decisions support to global organisations, thereby assisting them in the achievement of the business goals.
The chief responsibilities of such personnel include excellent negotiating skills, managing contractual arrangements, achieving all sales targets/quotas consistently over a period of time, timely & accurate revenue forecasting and managing all end-user accounts.
The person has to have in-depth knowledge of the IT industry, the problems and its solutions backed by experience in enterprise software sales as well. The person must have a high level of business acumen and the capability to direct the management of all sales processes.
The qualifying traits are having a diverse and extensive IT sales background coupled with at least 4-5 years of experience in services of software and hardware. Communications skills should be excellent and should be combined with equally strong convincing and sales-closing skills. The person should be proficient at making striking presentations, a good team-leader to assist his juniors, offer them guidance in their various sales-related functions and monitoring all their contracts. Efficient analyses and appraisals of the sales methods being implemented, the costs, the results etc are some of the other functions of this job profile.
Like all marketing jobs, this profile carries highly interesting remuneration with attractive commissions. A person can have a speedy personal growth in the organisation depending on his performance and achievement of sales targets. |
|
|
|
A Network Security individual must be responsible for the technical and project management support on large complex projects. The person must be responsible to lead and manage major IT initiatives for the concerned Network Services Department.
The person must have immense knowledge of LAN/WAN networking systems demonstrating progressive responsibilities combined with a total experience of at least 7 years. The candidate must be highly familiar with firewall installation, maintenance, and configuration, IT Security and/ IT Audit experience with hands-on security product (firewall, IDS, VPN, PKI, or authentication/authorization system, etc) administration, evaluation and implementation experience, should have experience with LAN/WAN infrastructure including switches, routers, firewalls, and VPN devices.
Besides the above duties, he/she should also be familiar with implementation and operation of UNIX, Linux and Microsoft OS and technologies to include Microsoft AD/Exchange/domain services like DNS, WINS, and DHCP.
Some pre-requisite skills are the possession of strong documentation skills, application layer protocol security (e.g., proxies, reverse proxies, SFTP, FTP, SSH, SSL and enterprise-wide antivirus system), Knowledge of Lower-layer (Layer 2 and Layer 3) protocol security and a expertise in understanding of data communications concepts and theory.
The profile is a highly responsible job and carries excellent remuneration for the deserving candidates. |
|
|
|
As the title of this job profile, so too the functions. A Project Manager is responsible for the project planning and management of projects which are generated by various business units within the Company for execution in the IT department. All requisite Company tools and processes are utilised to achieve the same.
The candidate has to work with total responsibility with the development, operations, and testing teams on establishing project deliverables and scheduling, assist with the coordination of the development resources, for planning and delivering of the project elements. Thus, establishing and maintaining project plans, generating of risk assessments, and support of project review presentations.
Excellent team and leadership qualities to work closely with the testing team in defining test plans and mapping proper production path environments. The Project Manager has to ensure the delivery of all documented requirements to the team he/she is working with.
The ideal candidate must be backed with relevant work experience of at least 4-5 years in a software development environment, including some projects involving web development.
A qualifying candidate must possess the ability to understand and create as well as update detailed project plans, create process flows - extensive experience with flow charting software, have superior written and verbal communication skill, ability to effectively manage multiple projects independently, and good presentation skills.
A motivator with good leadership and analytical skills who is able to perform and deliver within time frames and solve problems effectively are the traits of a successful Project Manager. Experience with BPM and UML tools desired.
The compensation packages are complimentary to the high responsibilities associated with this job profile and the growth prospects are vast and dependent on an individual’s performance. |
|
|
|
The Quality Assurance Manager is chiefly responsible for establishing and supporting quality standards in the development of systems solutions.
The person has to lead the testing team in developing Best Practice methodologies for the system development life cycle and for the testing of the VAS Replacement Program. He/She must possess the requisite skills to facilitate the use of the automation tools used in project management, applications development, and testing within HLI and the VAS Replacement Program.
The Quality Assurance Manager will take a lead role in evaluating results to ensure that the Best Practices, testing approaches, and automation processes are used by the project teams on the VAS Replacement Program. A Quality Assurance Manager must have practical understanding of applicable programming languages and testing tools as well as a strong knowledge of systems life cycle testing. The Quality Assurance person should possess couple of years of experience creating and executing manual test cases in a Unix/PC environment. Prior experience with UNIX, VI, SQL and TestDirector will be advantageous.
Good team spirit and analytic skills are synonymous with this profile as the individual will be interfacing with various personnel, catering and resolving their problems.
The qualifying candidate must have a bachelor’s degree in Computer Science coupled with a specialised diploma/course in this area. Qualifying individuals need to enhance their skills in the various areas of Quality Assurance and keep themselves updated with the latest methods being implemented. A lot of hard work and long hours but the job profile compensates worthy individuals handsomely.
|
Information Technology Job Titles |
|
|
|
|
|
 |
| |
|
|
|
| |
24/7 Live Free CV Help
Professional operators help you solve your cv related problems |
|
|
|
|
