An Account Handler’s profession involves the handling of commercial insurance accounts. This includes renewals, adjustments, policy issues and claims. An Account Handler must have earlier experience of handling independent accounts or in a processing role.
To be an effective account handler, a person handles the responsibility of working in perfect coordination with senior account handlers on the management of both, existing and commercial insurance businesses. Important duties include dealing with the processing of new and existing businesses and liaising with large and small commercials clients as well. Others include general administration, invoicing, broking of risks into the insurance market, maintenance of the customer and policy database, managing the renewal process and handling account queries.
The role also involves participating in new business pitches and developing relationships with large and important commercial clients. Individuals will constantly have to enhance their Insurance knowledge within the role and to update themselves with the technical changes that occur within the various product ranges and the Insurance market.
An account handler must have a strong persona and should be able to deal with a variety of individuals and situations. Persons should be able to take their own initiative in various situations which may arise in their interfacing with a multitude of clientele. Other duties include providing technical assistance to junior staff members.
A bachelor’s degree with the requisite training in the area of Insurance qualifies a person to start off in this industry on a good footing. Various extensive training programmes are available offering the ambitious an opportunity to gain further insurance qualifications.
The compensation packages always carries an incentive component which increases the overall rewards of every account handler. A fully trained person will have 3 years experience in commercial insurance and be qualified to Insurance Foundation Certificate level or above. |