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GENERAL INSURANCE

Career  > General Insurance


Account Executive

An Insurance Account Executive role includes giving clients an insight about the various policies of insurance Working with Producers and Account Managers in all offices of the company.

An Account Executive in the Insurance industry plays the role of his counterpart in any other marketing industry. The person is responsible for the marketing and sale of various policies and options to prospective and existing clients.

An account executive has to be absolutely thorough in the knowledge of his and should be able to assist clients with all their various queries pertaining to the areas of insurance.

The person should possess the skills to review and compare insurance policies and identify risk exposures. An Account Executive has to have the requisite knowledge to develop, implement and execute the insurance and risk management programs of all their clientele.

Other duties include ensuring that the litigation matters are handled in the client’s best interests, monitoring claims handling and the loss control services and identifying exposures at all the locations. An Account Executive must possess analytic skills to review and analyse the quarterly loss reports for loss frequency and ensure that all location are covered by insurance.

Strong analytical skills are a must for every account executive. These need to be coupled with the ability to analyze and interpret risk factors to articulate how these risks impact business operations and strategy. Excellent verbal, written, problem solving and judgment skills are highly crucial as the account executive needs to make a convincing sale all the time. Thorough knowledge of the policy language and forms, basic knowledge of legal terms, strong Excel skills are added advantages.

A bachelor’s degree coupled with specially designed courses in Insurance selling help the individual to make a strong entry into this industry. The job involves a lot of convincing and the individual should possess the patience and will power to endure umpteenth questions which could be posed by various clients.

An Account Executive’s job normally involves an incentive component linked to his salary and therefore a lot depends on his personal efforts which could reap in excellent rewards.

An interesting career which offers an opportunity to meet people from all walks of life.

Account Handler

An Account Handler’s profession involves the handling of commercial insurance accounts. This includes renewals, adjustments, policy issues and claims. An Account Handler must have earlier experience of handling independent accounts or in a processing role.

To be an effective account handler, a person handles the responsibility of working in perfect coordination with senior account handlers on the management of both, existing and commercial insurance businesses. Important duties include dealing with the processing of new and existing businesses and liaising with large and small commercials clients as well. Others include general administration, invoicing, broking of risks into the insurance market, maintenance of the customer and policy database, managing the renewal process and handling account queries.

The role also involves participating in new business pitches and developing relationships with large and important commercial clients. Individuals will constantly have to enhance their Insurance knowledge within the role and to update themselves with the technical changes that occur within the various product ranges and the Insurance market.

An account handler must have a strong persona and should be able to deal with a variety of individuals and situations. Persons should be able to take their own initiative in various situations which may arise in their interfacing with a multitude of clientele. Other duties include providing technical assistance to junior staff members.

A bachelor’s degree with the requisite training in the area of Insurance qualifies a person to start off in this industry on a good footing. Various extensive training programmes are available offering the ambitious an opportunity to gain further insurance qualifications.

The compensation packages always carries an incentive component which increases the overall rewards of every account handler. A fully trained person will have 3 years experience in commercial insurance and be qualified to Insurance Foundation Certificate level or above.

Broker

A Broker is responsible for managing a commercial insurance account. This could be dealing with property, liability and motor risks for package/combined type risks.

Besides a regular interface with clients and handling their everyday insurance enquiries, a Broker is expected to manage renewals, advise clients on their insurance needs, negotiate terms and conditions with insurers as well as process all mid term changes.

A broker has to carry out market presentations in respect of new business enquiries. The person will have to work with a team structure and be responsible for his/her individual portfolio of client, handle the broking and re-broking of risks and negotiate terms with the insurers.

To qualify as a Broker, one must possess a minimum of 3 years commercial insurance experience. This experience could have been gained from working in either a commercial broking or underwriting role.

A Broker must have good communication and organisation skills and possess the ability to work in harmony with and as a part of a team. A good knowledge of property, motor and liability risks for package and combined policies is a definite advantage.

Pay packages are totally in accordance with the individual’s performance and efforts towards progression. An individual can better his prospects by strengthening his knowledge and acquiring a Certificate in Insurance, Diploma in Insurance or Advanced Diploma in Insurance.

Broker Technician

A Broker Technician provides support for the brokers. They deal with clients over the telephone, by letter and by e-mail. Their duties involve studying insurance proposals and claims forms and ensuring that the brokers has all the information they need.

A broker technician has to be in constant touch with clients to check or clarify details on their proposal or claim form, cater to the constant requests for more information and keep clients updated with the progress of any claims. Broker technicians often deal with insurance renewals directly.

To qualify as a broker technician an individual must have around 2 years experience in a similar role. Their role requires that a highly professional claims service is given to clients through the efficient handling, negotiating and settling of all types of claims.

Good communication skills and computer literacy skills, confidentiality, aptitude for numbers, leadership skills coupled with team spirit and a sympathetic and understanding persona make the characteristic traits of an able broker technician.

A broker technician can avail of training mostly on the job under the supervision of an experienced technician or team leader. This is further supplemented by relevant in-house or external courses. A person who is certified from the ‘Chartered Insurance Institute’ stands a better chance of gaining entry as a Broker. An individual can also become a member of the Society of Insurance Technicians after the completion of a CII Diploma in Insurance.
Good relationship skills and the patience to lend an ear serve individuals well in this profession. All compensations are linked to individual efforts and performances and the growth prospects are in accordance with proven track records.

Claims Broker

An insurance claims broker is responsible for dealing with the settlement of claims on behalf of clients once an insurance policy commences. This entire process can be a long and complex negotiation. It can also involve a loss adjuster to ascertain the extent of liability.

A claims broker handles all the relevant documentation and ensures that the process runs smoothly and that the insurance company settles everything in the correct manner.

A claims broker’s duties involve the ensuring of settlements in a fair and just manner for all claims made by clients. The person has to be proficient in the relevant area and be able to offer advice to clients on a range of insurance issues. Persons should also have analytic skills and the ability to liaise smoothly between clients and the loss adjusters or insurers.

Besides handling claims for personal lines, a claims broker has to also deal with commercial and business claims in a wide range of sectors.

Most renowned broking firms offer graduate training schemes which helps to qualify an individual as a claims broker.

Excellent communication skills, computer skills and the patience to understand and cater to the needs of a wide variety of clients are the essential characteristics of a claims broker. The rewards are synonymous with productive results.

Claims Handler

The role of a Claims Handler encompasses various functions. As a Claims Broker, the person becomes responsible for the entire claims process. The involvement takes place from the initial advice to the final settlement dealing specifically with 3rd party accidental damage claims.

Other key functions include dealing with claims from the portfolio of clients assigned to the individual. The areas of Claims could include employers and public liability, Commercial property, Motor, Professional Indemnity, Marine, Goods in Transit, and a small amount of personal lines as well.

For an individual to qualify as a Claims Broker, the person needs to have 2 years or a minimum of one years UK experience in dealing with similar types of claims. Excellent customer relationship skills, proficiency in customer service, time-effective handling and management of all the matters and the assurance of accurate recording of all relevant details are some of the key functions of a Claims Handler.

Other functions include taking claims details, completion of claim forms for submitting the same to insurers, keeping files on claims updated, regular communication with insurers for progress, liaising with the clients to ensure speedy settlement of their claims and the compilation of all statistical information for submitting the final reports to the management.

A person must have a background in Commercial Motor Claims or Commercial broker claims with an experience spanning at least 2 years or more. Persons in this industry must have a keen interest to progress from Motor claims to more commercial work.

The areas of specialisation include Motor Claims, Broker Claims, and even 3rd party motor claims each requiring in-depth knowledge by anyone desiring to specialise in them. This job profile involves excellent career options and with the right display of perfection and a high degree of aptitude an individual could be on a path of quick growth in the organisation.

Prospective applicants require a person to hold a minimum of 18 months commercial and motor claims experience in either a broker or insurer environment. As an individual you will be an excellent team player, who has high communication skills and works well to deadlines.

General Insurance Job Titles

general insurance career-jobs Account Executive
general insurance career-jobs Loss Adjuster
general insurance career-jobs Account Handler
general insurance career-jobs New Business Executive
general insurance career-jobs Broker
general insurance career-jobs Placing Broker
general insurance career-jobs Broker Technician
general insurance career-jobs Policy Technician
general insurance career-jobs Claims Broker
general insurance career-jobs Private Clients Risk Manager
general insurance career-jobs Claims Handler
general insurance career-jobs Re-Insurance Technician
general insurance career-jobs Claims Inspector
general insurance career-jobs Project Manager
general insurance career-jobs Claims Negotiator
general insurance career-jobs Risk Assessor
general insurance career-jobs Claims Technician
general insurance career-jobs Risk Consultant
general insurance career-jobs Field Underwriter
general insurance career-jobs Sales Inspector
general insurance career-jobs Insurance Clerk
general insurance career-jobs Surveyor
general insurance career-jobs Insurance Manager
general insurance career-jobs Underwriter
general insurance career-jobs Legal Executive-Fee Earner
 
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