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ADMINISTRATION /
SECRETARIAL |
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Career > Administration / Secretarial |
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On the humorous side a General Manager may be defined as a ‘Person who manages everything’. On a more serious note a General Manager has many serious responsibilities each of which require immense attention, details and proper execution.
The areas of specialisation are wide-spread and the duties may vary according to the nature of the Organisation and the business.
A General Manager must possess requisite knowledge of marketing strategies, processes, and the available resources. The person should be skilled in formulating business policies according to the established norms of the organisation, develop new strategies and procedures and should possess the capabilities to effectively utilise advertising and sales promotion techniques.
Other important functions include supervision and training of employees, scheduling work assignments on a priority basis and knowledge of hiring staff. The person should also have the expertise to appraise work performances and foster a cooperative work environment. Knowledge of budgeting, estimating costs and fiscal management principles and procedures are desirable attributes and increase the growth prospects of the concerned individual.
A Bachelor’s degree in business administration is a must though a graduate with a wide range of experience and a successful track record could qualify for the position.
The job involves a lot of responsibility and one has to be on his/her toes all the time. Remuneration packages are attractive though one has to constantly enhance their skills to enjoy promotions and better pay-scales.
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A Legal Secretary has to perform both secretarial and administrative duties for an attorney. The job responsibilities include typing letters, memos, reports, answering phones, and also filing. The person should have expertise in compiling reports, contracts and complex legal documentation, a meticulous follow up with appropriate departments, ensuring compliance with agreements, requests for information from attorneys, and other related issues are some of the other important functions of a legal secretary. A Legal Secretary has to be well-versed with the standard concepts, practices, and procedures within a particular field.
The ideal candidate requires a high school diploma with at least 2 years of work experience in the said area of work. The person must be a team player, have a flexible attitude towards work and should be a good team-player offering guidance and assistance to and when required by other personnel.
A successful Legal Secretary must have Corporate Legal experience, have excellent typing speed and strong PowerPoint skills with a strong accuracy and attention to detail.
The scale of progress involves graduating from Level I to Level VI and is totally dependent on how much an individual is willing to go that extra mile in terms of performance and enhancement of skills. Remuneration is in accordance with the individual’s experience and proven track record. |
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A Medical Secretary provides secretarial support to clinical staff in medical offices, hospitals, other medical facilities, and even in private physician offices. The person is responsible for the obtaining of pre-certifications as and when required by health care insurers or managed care providers.
Providing accurate information regarding treatment costs etc to patients, offering guidance to them, obtaining their medical histories, scheduling appointments, surgeries, and arranging hospital admissions are some of their daily and important duties.
A medical secretary does have to perform other routine duties as well like correspondence and reports from dictation, answering of the telephones, screening of various callers, relaying of messages, and be courteous and polite to all visitors. They may keep financial records, handle credits and collections and other bookkeeping duties.
The qualifying candidate must have a high school diploma or its equivalent and at least 1-2 years of related experience. The person must possess relevant knowledge of commonly-used concepts, practices, and procedures and have to know medical terms and office procedures. Computer literacy and the ability to use medical software programs are now basic requirements. These persons also need to have good written and verbal communication skills and basic math skills.
Growth prospects for medical secretaries who work in doctors' offices are usually limited
to increments in salaries and perhaps more responsible duties. Medical Secretaries who are employed by clinics or hospitals may progress to senior positions like that of executive secretaries, a medical records clerk, or into administrative jobs such as administrative assistant and a or unit manager.
Remuneration packages are always in accordance with the individual’s performances and track records. |
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An office junior is responsible for the efficient filing, faxing, photocopying, typing, taking messages/incoming telephone calls and obtaining quotes from clients/companies related to various official matters.
Office juniors should have a pleasing personality, a smart appearance and have excellent all round administration skills. The person has to interface with all the various staff members of different departments and should be polite, efficient and have a helpful nature. Excellent computer skills, organisational and communication skills are a must.
Office Juniors need to be dedicated and hardworking and willing to adapt to new tasks. A basic diploma qualifies a person to start off at this junior level. The growth prospects vary from junior to senior and officer levels with an individual graduating to office administrator as well.
A constant urge to update oneself on requisite skills will assist one to earn more both in terms of positions and remunerations.
The job offers one to interact with people at different levels thereby providing ample opportunity to learn and mature in there area of work. |
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An Office Manager is solely responsible for the efficient and hassle-free management of the office where he works. The total functioning of the office, from maintaining the requisite stationery to maintaining accurate leave records of the office staff (in some companies this is handled by the office manager).
Other key functions of this job profile include organising all the office activities and outings (annual function days, handling enquiries, outings, conferences, seminars), compiling of events and assisting in their execution with ample support from the event staff, assisting the top personnel in organising and sending their mail – email and postal mail to the concerned persons (if he/she is reporting to the Managing Director/ Director etc).
The office manager must have a minimum of 5 years experience in the same capacity, meticulous in his/her duties, quick and alert and have excellent verbal and oral communication skills. The person must have a hands-on-approach, an eye for detail, possess a friendly attitude and should be of a very helpful nature.
A basic degree in the Arts or Commerce combined with a diploma in Office Management, proficient computer skills and knowledge of shorthand in some cases are important features of this job profile. The person has to be trustworthy and sincere as the profile demands a lot of confidence in the handling of various office related issues and organisation activities.
The working hours are long, the job is demanding but it is rewarding in terms of the appreciation one receives for work well done. The Salaries are in accordance with one’s efficiency, qualifications and proven track record though growth prospects are excellent as the person can quickly progress to the position of a Senior Manager and handle more responsibilities. |
Administration / Secretarial Job Titles |
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