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ADMINISTRATION /
SECRETARIAL |
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Career > Administration / Secretarial |
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An Office Administrator’s role is a highly responsible one which encompasses a multitude of functions. The person’s chief duties include the planning, organizing, and managing the integrated fiscal, administrative, and facilities operations of the organization. These include the development and implementation of operating policies, systems, and standards.
In some Corporates, an Administrator is effectively a part of the management team and plays an equally important role in the direct participation in strategic policy and operational decision making. At times the administrator is considered as the focal point of liaising on both strategic and everyday management issues, thus overseeing the human resources management.
An efficient Administrator must have excellent oral and written communication skills, the ability to gather data, compile information, and prepare reports, knowledge of computer skills e.g. Microsoft applications, processing computer data and formatting and generation of reports.
Other key functions include the ability to make accurate and effective administrative/procedural decisions and judgments and developing and maintaining recordkeeping systems and procedures.
The person needs to have a pleasing and helpful personality and the capability to resolve all related administrative issues. An eye for accuracy, exact details and timely deliverables make this job profile a high-pressure job. While precision and dedication are synonymous with this profile, honesty and trustworthiness are two essential traits which an Administrator must possess.
A Bachelor’s degree in Arts/Commerce combined with specialised courses in Business Administration is a basic requirement. A post-graduate degree in Business Administration is advantageous though not compulsory. An Administrator has to constantly upgrade his/her skills with the latest developments in Computer Applications and other relevant areas.
Growth prospects and remuneration are excellent and commensurate with an individual’s personal efforts and skills. An Administrator can graduate to a Manager and even a General Manager in a short space of time based on a proven and successful track record.
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Accuracy and speed are the two most demanding features of the job of a Data Entry Clerk. The job is a hi-pressure job and is driven totally by deadlines.
A Data Entry Clerk has to operate a variety of data entry equipment. The person has to be efficient at transcribing functions, verifying source materials to computer-readable media, inputting and maintaining correct databases and effective retrieval of data from the computer terminal according to established guidelines.
Knowledge of how to manage abstract and code designated information from source material according to predetermined coding system, research any lost or missing information in accordance with established procedures, reformatting, rearranging and interpretation of material using the standard department applications and methods are some of the key areas of function of a Data Entry Clerk.
Some other duties include the verification, and completion of transcribed data, compiling reports from existing records, assisting with special projects by searching computer files and gathering records as requested. Others include maintaining all/any records in accordance with the organisations’s priorities and procedures.
A Data Entry Clerk must possess prior experience of data entry, have ample administration experience in areas like handling of telephone calls, filing, faxing and photocopying. The person must be highly meticulous, organised and have a methodical approach to all related tasks and duties assigned.
A matured approach to work which demands the confidentiality and trust are essential characteristics of this job profile. Compensations are in accordance with the person’s experience and the growth prospects depend are performance driven. |
Desk Top Publishing Operator |
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This is a job profile which requires one to be highly qualified in a multitude of computer related skills and applications. Very often a person has to be a stand-alone provider of high-quality PowerPoint and Word documents, carry out basic DTP tasks using Quark and Acrobat packages, manage the printed stationery process which includes invoicing to the client/s.
The person is responsible for page layout and, appropriate interfacing with end-users, editing and formatting publications, creating new design templates, and maintenance of the various divisions of the web site.
A DTP Operator is responsible for checking the artwork, completing artwork forms and ensuring timely delivery of the artwork to the suppliers, liaising with the customers and suppliers in a professional and courteous manner and managing the purchases of the requisite lists of various products. Other related duties include, creation of new design templates, working in absolute coordination with the concerned staff and maintaining the division’s web site.
The qualifying DTP operator must have a good understanding of MS Office packages, Mac experience with a good understanding of Quark, Freehand, Photoshop and Illustrator, have strong organising skills, a positive attitude and an eye to detail.
Extremely strong and accurate Microsoft Office skills are required in the role besides which the person must possess very strong communication skills and the ability to co-ordinate a multitude of tasks.
Growth prospects are in tandem with the individual’s personal efforts and initiative and this candidate must be willing to learn and grow within this role. A constant enhancement of skills could offer an individual space to progress at a faster pace. |
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An Import Export Clerk’s job profile extends over a varied range of industries. These vary from sea exports and shipping to freight and tankers as well. The Import - Export Clerk performs a variety of tasks and must be familiar with standard concepts, practices and procedures.
The person should be highly efficient in handling all
import-export documents according to the procedures and guidelines laid down in specific industries. Some of the key functions include checking for accuracy in the concerned invoices, calculation of the value of duties and tariffs due on transported goods/products/services depending on the nature of work in that particular organisation.
The person must have an associate's degree or have a work experience of at least 2 years in the same area or in a related area. The job entails working under general supervision and demands a creativity to some extent.
The profile involves the handling of a lot of documentation which demands absolute accuracy and meticulous handling of all related paper-work.
The compensations are commensurate with the individual’s performances and skills. Growth prospects include progressing to the positions of a Supervisor and Manager and one can move speedily with a lot of focus and dedication. |
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A General Clerk’s duties as the name suggests involves duties of a very generic nature. Most clerks are required to perform duties which could help their offices run smoothly and efficiently.
The duties may vary from organisation to organisation but more often than not they commonly include filing, typing and photocopying. Clerks are also made to sort and deliver (at times) the office mail and enter data at computer terminals. Other duties include word processing, maintenance of office supplies, operating the facsimile (FAX)
machines and other office equipment. In some circumstances, some clerks deal directly with people by giving information, scheduling appointments, interviewing job applicants, clients and/or customers.
In some organisations, clerks are qualified or trained to do the payroll, keep books, and prepare reports. Different industries have specific duties for related clerks e.g. Police Clerks keep the daily duty roster and maintain various records required in police departments, whereas clerks at educational institutes have to maintain paper-related works of the various staff.
Most businesses prefer their clerks to have knowledge of their business and train them in an appropriate manner. A person has to interface with different personalities and hence must be of a very patient persona to be able to endure the different moods. Salary packages are in accordance with a person’s experience. An efficient clerk may rise to the position of a senior clerk or an office assistant by enhancing his/her skills, language proficiency and abilities in the related job. |
Administration / Secretarial Job Titles |
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